The Directorate for Combating Violence Against Women and Families in Sulaymaniyah has launched an extensive public awareness campaign across streets and public spaces to promote the "119" hotline. The initiative aims to provide vital legal and psychological counseling to victims of domestic violence.

Campaign Kickoff in Downtown Sulaymaniyah

The awareness campaign officially commenced in downtown Sulaymaniyah at the historic Bardaraki Sara (also known Bardarki Sara or Sara Square).

Kurdish Name	Transliteration	English Equivalent	Historical Meaning
بەردەرکی سەرا	Bar-dark-i Sara	Sara Square or Saray Square	Lit. "In front of the government palace gate."

Staff members from the directorate put up informational posters and distributed guidelines in prominent public locations, ensuring citizens know how to contact the hotline and access its services during a crisis.

Around-the-Clock Support and Professional Services

The 119 hotline operates 24/7 to provide emergency response and essential counseling. Callers can access specialized legal, psychological, and social advice. The system functions as a rapid-response hub designed to handle all forms of domestic violence affecting community members.

Spreading the Word Beyond the City

Raz Frya, Spokesperson for the Directorate for Combating Violence Against Women and Families in Sulaymaniyah, noted that the initiative initially rolled out across government institutions in May.

Frya acknowledged that while the 119 hotline was established in 2018, public awareness has remained below expectations. To bridge this gap, the directorate plans to expand the promotional campaign beyond the borders of Sulaymaniyah city into surrounding areas.